Our Services

LINK is an international strategic communications and community engagement consulting firm with a “social impact lens.” We are committed to our clients and their communities, which is captured in our name: LINK (Local Insight, National Know-how). As a firm that grows out of a strong legacy of doing work for causes that matter, we combine big-firm knowledge of national and international trends with a “hyperlocal” approach that prioritizes access and personal attention for our clients. We only take on work that has a deep connection and mission-based approach to benefit our shared communities. We carefully target our campaigns and strategies to achieve the best possible results for our clients and their partners.

LINK was founded on a simple concept: By understanding and respecting the communities in which we operate, we can help our clients create and apply the right tools and strategies to translate challenges into opportunities for success. We believe even the largest communications and engagement ventures must be solidly rooted in a “hyperlocal” approach that drives brand value—and marketable uniqueness—from the communities in which they operate. We are headquartered in Washington, DC and have offices in Phoenix, St. Louis, Austin, New York, Atlanta, and Manchester England.

 
 
Community Relations & Stakeholder Engagement

Community Relations & Stakeholder Engagement

  • Community, government, and corporate communications and engagement

  • Local partnership (development and management)

  • Civic involvement, public service, and volunteering

  • Media relations and crisis communications planning and execution

  • Event management

  • Public Speaking


Strategic Communications

Strategic Communications & Planning

  • Market research and audience segmentation

  • Materials auditing and landscape analysis

  • Message development and selection of optimum communication channels

  • Internal assessment and change management

  • Marketing and brand development

  • Advertising strategy and buying


Creative Development

  • Logo, branding, and identity design

  • Development and production of advertising and collateral materials

  • Promotional product identification and design

  • Video concepting, production, and dissemination

  • Conference presentation and exhibit design and production


Digital Strategy

Digital Strategy

  • Website design, development, and maintenance

  • Social networking platform and blog strategy and implementation

  • Search engine marketing and optimization

  • Organic and Paid Social Media Strategy and Implementation

  • Targeted Digital Marketing


Media Relations

Media Relations

  • Media pitching and media monitoring

  • Relationship building

  • Press release and media kit development

  • Press event management

  • Media training


Organizational Development

Organizational Development

  • Organizational Assessment

  • Change Implementation

  • Employee Engagement and Development

  • Executive Coaching

  • Succession & Transition Planning


Facilitation

Facilitation

  • Virtual, In-Person, and Hybrid Meeting Facilitation

  • Dynamic, Interactive Meeting Format Design

  • Retreats, Workshops, and Trainings for Boards and Staff

  • Integration of Collaborative Platforms like Mural, Miro, Mentimeter, Sli.do, and More


Strategic Planning

Strategic Planning

  • Stakeholder-Driven and Collaborative Process Design

  • In-Depth Background Research, Peer Analysis, and Audience Needs Assessments

  • Flexible, Custom-Designed Planning Workshops

  • In-House Report Writing, Design, and Production Capabilities

 

Sports & Hospitality

Sports & Hospitality

  • Strategic development and implementation

  • Community relations

  • Partnership development

  • Sponsorship engagement

  • Event management and logistics

 

Many firms can advertise the good things their clients do, but simply touting good works won’t build strong relationships. Instead of telling everyone that our clients are good neighbors, LINK helps them to be good neighbors.

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